ClinicMate is your empathetic, AI-smart care partner—seamlessly connecting patient engagement with customized clinical workflows.
ClinicMate is an AI-orchestrated platform built for modern clinics, combining smart patient engagement with automated clinical workflows. From managing calls, texts, and appointment reminders to processing pharmacy refills, wellness visit campaigns, and EHR updates—ClinicMate works around the clock so your staff doesn’t have to. It streamlines operations, improves patient follow-through, and ensures no step in the care journey is missed. Whether you’re looking to reduce staff load, increase visit rates, or boost patient satisfaction—ClinicMate is your intelligent partner in care.
ClinicMate is more than just a digital assistant—it’s your AI-powered care coordination partner. Designed specifically for healthcare, it bridges the gap between clinical operations and patient engagement. Whether it’s answering inbound calls, sending appointment reminders, or proactively closing care gaps, ClinicMate works 24/7 to keep your team efficient and your patients connected.
ClinicMate simplifies and automates your patient engagement and clinical operations in just a few smart steps:
Via phone, SMS, website chat, or WhatsApp—ClinicMate instantly answers and identifies the patient’s needs using conversational AI.
ClinicMate handles the task (e.g., appointment scheduling, refill request, billing question) or routes the call to the right person if human support is needed.
Behind the scenes, ClinicMate syncs with EHR systems to:
• Initiate AWV (Annual Wellness Visit) outreach
• Alert for open care gaps
• Trigger pharmacy refill requests
• Send pre-visit and follow-up forms
Real-Time Documentation. All actions and conversations are logged, and relevant updates are pushed directly to the EHR for provider visibility and compliance. This ensures accurate, up-to-date patient records at every step.
ClinicMate sends reminders, confirmations, or satisfaction surveys post-visit—ensuring continuity of care and improved CAHPS/STAR scores.
Spend more time with patients, less on paperwork
• Auto-track HCC codes & AWV opportunities
• Boost Medicare reimbursements
• Stay aligned with CMS models like WISER
Let AI handle the routine, you handle the care
• Fewer phone calls & missed messages
• One dashboard for calls, texts, and reminders
• Smooth patient scheduling & confirmations
Feel heard, supported, and cared for
• 24/7 voice/text/chat access to care
• Appointment help, refill reminders, and follow-ups
• No more hold times or missed information
Drive performance without adding overhead
• Real-time engagement & workflow dashboards
• Increased STAR ratings and CMS bonuses
• Scales effortlessly across clinics
ClinicMate isn’t just keeping up with CMS—it’s built to lead the way. From closing care gaps and improving STARS ratings to capturing critical HCC data and supporting wellness campaigns, our platform helps your clinic thrive in the evolving world of Medicare Advantage.
We make compliance effortless and turn quality care into measurable outcomes.
– Automate reminders and outreach for screenings, A1C checks, and more.
– Prompt accurate coding during patient visits to ensure better reimbursements.
– Identify eligible patients, schedule wellness visits, and help manage chronic care efficiently.
– Stay aligned with new CMS payment models and performance benchmarks.
– Identify social risks, document with Z-codes, and share insights securely.
ClinicMate helps your team innovate with confidence, knowing every step is protected.
Have questions about how ClinicMate can work for your clinic? Ready to explore a pilot? We’re here to help. Whether you’re looking for a demo, pricing details, or just want to chat about transforming your clinic’s patient engagement—reach out to us!
